Service Agreements Click Here for Screen Shots

Automate Call Scheduling Automate Billing Procedures Increase Agreement Renewals Increase Agreement Sales Tutorial Videos Customer Testimonials “ESC has taken our paper- based system and completely automated all procedures. Using the Service Agreements module, we have increased sales and been able to handle a higher volume of service contracts.” Billy, CT

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Features for Service Agreements

• Time Based Service Agreements – ESC has the ability to schedule service agreements in a variety of different time periods such as, annual, quarterly, monthly, weekly, and daily.

• Usage Based Service Agreements – Usage based Service Agreements allow the user to sell service contracts based on hours, copies, meter readings, mileage, and any other industry specific variable.

• Automated Scheduling / Billing – The Service Agreement module will allow you to post service calls to the appropriate technician for the period of time the user specifies. In addition to posting the schedule, all invoices are posted to the sales module; reducing billing time to almost nothing.

• Service Agreement Reporting – The flexible reports from the Service Agreement module will allow you to determine when agreements are going to expire, track usage rates for each customer, and allow you to do monthly forecasting.