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Accurately Track Service History No Double Entry Required Customizable History Codes Flexible Report Generation Customer Testimonials “Using ESC’s customizable Service History Codes, we have been able to track a variety of service history tasks. This is the only software we’ve found that has given us the ability to track a wide range of jobs that we perform.” Joe, MS

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Features for Service History

• Quick Entry Of Service History – Electronic Service Control allows you to setup pre-designated Service History Codes with descriptions and usage quantities for quick and easy entry.

• Integration with Sales Invoicing – Add service history codes “on-the-fly” in sales invoicing or enter “free form” history notes directly on the invoice. All service history entries in sales invoicing automatically update the customer’s service history and use records.

• Usage History Codes – ESC allows you to track usage of consumable goods such as, chemicals, copies, freon or materials and non-consumable products such as time or meter readings.

• Powerful Reporting – Using ESC’s Service History reports, users are able to track a variety of service history filtered by customer, dates and special sort codes.

• New Service Request Analysis Report – This report gives you a breakdown of the reason your customers call you. Now you can see the total number of dispatches related to a certain request code as well the percentage of your total business that represents.