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Ease of Use Track Custom Data Increased Accuracy Quick Access Customer Testimonials “Electronic Service Control has given me the freedom and flexibility to give more attention to my customers instead of spending time organizing their information.” Herb, NY

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Features for Customer Information

• Contact Information – Electronic Service Control allows users to track vast amounts of customer information such as, company name, address, phone numbers, multiple locations, credit information, tax codes, labor rates and trip charges.
  
• Sales Sort Codes – Using ESC’s powerful Sales Sort Code feature, you can track advertising and marketing efforts, profitability, and return on investments.
  
• Customer Sort Codes – Tracking customized data and generating useful reports gives ESC the flexibility to service many different industries. Using ESC’s Sort Codes you can track unlimited customer information, generate reports, mailing labels and data lists.
  
• User Friendly Interface – ESC’s stylish and easy to use interface will make your day to day work quick and more accurate. Using customized toolbars and navigators, you will seamlessly move from one area of the software to another, without having to re-key information.
  
• Attached Documents
  Get rid of your filing cabinets! Any kind of file can now be attached to a customer's record and instantly recalled from any computer running ESC. For example, schematics can be attached to a dispatch, photos can be attached to equipment, CAD drawings can be attached to quotes/invoices, and Excel checklists can be attached to service agreements. A unified customer document list and detailed searches make finding that elusive document easy. Files are embedded directly in your database to make backing up all your critical data simple.
  
• Built-in Word Processor
  ESC now allows you to create letters to your customers directly from the Customer Entry screen. A full template system allows you to create detailed form letters and automatically pull in your customers' contact information. Formatting options include the ability to add graphics, bulleted/numbered lists, indents and more. After you spell check and print your finished letter, it is automatically saved as an attached document for that customer, so you can recall it at any time!
• Mass Email and Letter Merge
  ESC includes the ability to easily and quickly send mass communications to your customer base. You can now create letters and emails to large groups of customers in a few easy steps. Once these documents are created they are automatically linked to the customer’s Attached Documents in the customer record. Using ESC’s powerful Word Processor you can create customer letter and email templates with many of the tools you are used to in industry standard work processors.