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Servicing
Pool Contractors and Pool Maintenance
Companies
ESC
is the leading choice for swimming pool
contractors across the United States.
Look at some of these powerful features
designed for pool contractors.
Automated
Scheduling / Billing
– The Service Agreement module
will allow you to post service calls
to the appropriate technician for the
period of time the user specifies. In
addition to posting the schedule, all
invoices are posted to the sales module;
reducing billing time to almost nothing.
Organize
Service Calls
– Electronic Service Control allows
users to see a graphical map view right
from the dispatch board. Quickly drag
and drop calls to reorganize a technician's
route.
Plot
Route
– Simply select a technician and
choose Plot Route. MapPoint's powerful
and accurate mapping engine will generate
a printable map you can give to the
technician.
Dispatch
Entry
– The Dispatch Entry screen allows
users to quickly set up service calls
based on priority, skill level, dates
and times. Using ESC’s Complaint
Codes you can quickly and accurately
enter service requests. The ability
to store unlimited notes allows dispatchers
to enter specific information for each
circumstance.
Detailed
Service History - ESC will
track detailed history of the work performed
at each customer location. Simply enter
notes on the sales invoice and the customers
history records are updated. You can
retrieve reports based on history information
quickly and easily.
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