Electronic Service Control - FAQ

Q) Is the software written for Windows?

A) Yes, Electronic Service Control is a true 32-bit Windows program. It was designed with the latest fourth-generation development tools to maximize speed and stability. It will run on any of the following Windows-based platforms: Windows 98, NT 4.0 SP6a, 2000, Millennium and XP.

Q) Can I network the software? If so, do I need a separate server to run the software?

A) Electronic Service Control software is designed to handle multiple users on a simple Windows network. In most cases a separate server is not necessary. However, larger installations will benefit from having a designated server running the Client/Server version.

Q) What kind of support will I receive when I buy the software?

A) We offer the best support program in the industry. This plan guarantees that you will receive all upgrades to the software free of charge. This not only ensures that your company stays on the leading edge of the service industry, it also entitles you to unlimited access to our Super Star support team. These knowledgeable individuals are available to answer all of your questions from 8:30 - 5:30 EST, Monday thru Friday. In addition, the support plan also permits you to upgrade your license by simply paying the difference between the original purchase price and the current cost of the desired license.

Q) Why should you link to other accounting systems rather than creating your own?

A) This design approach is known as "integration." Integration allow us to concentrate on doing what we do best, which is designing world-class software while allowing our customers to choose the accounting package that best meets their requirements.